The real wordsTheory
The performance metrics
Job flow timeThe time from when a job arrives until it is complete, including waiting as well as processing. In a single-centre problem it is the running total of processing times up to and including that job.
Job latenessThe amount by which completion is expected to exceed the promised due date. It can be negative when a job is early.
TardinessLateness with negatives set to zero: a job finished early is not "minus three days late".
MakespanThe total time to complete a group of jobs, from the start of the first to the completion of the last.